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One stop customization service

We support small and large orders, ensuring flexibility and efficiency in production.

step 1: Design source
step 2: Design & Sampling
step 3: Sample Approval
step 4: Bulk Production
step 5: QC & Packaging
step 6: shipping
step 1: Design Source

step 1: Design Source

● Existing Sample: Client provides physical shoe for replication

● Existing Picture: Client submits reference picture for replication

● Design Sketch: Client submits concept drawings/technical flats

● Tech Pack: Client supplies detailed specifications (materials, measurements, etc.)

Step 2: Design & Sampling(2-7days)

Step 2: Design & Sampling(2-7days)

● Material selection (leather, hardware, lining)

● Shoe Last (design, carving, fitting, modification)

● Handmade sample production

Step 3: Sample Approval

Step 3: Sample Approval

● Courier sample via DHL/FedEx

● 3-round complimentary revisions

● Signed approval form required before production

Step 4: Bulk Production

Step 4: Bulk Production

● Cutting

● Stitching

● Sole Assembly (lasts for shape retention)

● Finishing (edge painting, polishing)

Step 5: QC & Packaging

Step 5: QC & Packaging

Rigorous quality inspection and secure packaging to ensure product integrity

Step 6: Shipping

Step 6: Shipping

Reliable logistics and timely delivery with real-time shipment tracking

FAQs

  • 1. Q: Do you ship internationally?

    A: Yes, we offer worldwide shipping via DHL / FedEx / EMS. Delivery time varies by region (7–15 working days).

  • 2. Q: What sizes do you offer?

  • 3. Q: Do your shoes run true to size?

    A: Yes, our shoes are standard EU sizing. If you are between sizes, we recommend sizing up.

  • 4. Q: Are your shoes handmade?

RETURNS & EXCHANGES POLICY

We accept returns and exchanges within 14 days of delivery. Items must be unworn, in original packaging, and accompanied by the order receipt.

Return Steps:

  • 1
    Contact us at support@qlcodex.com with your order number and reason for return.
  • 2
    We’ll provide a return shipping address.
  • 3
    Once received and inspected, we’ll process your refund or exchange within 5 business days.

    • Note: Return shipping costs are the responsibility of the buyer, unless the product is defective.

Returns-&-Exchanges-Policy